NOTE TO PATIENTS RE: COVID-19 PANDEMIC
Please note that Superior Family Health Organization is doing things differently to help contain the spread of COVID-19 and keep our patients safe.
Until further notice: We are no longer booking in-patient new appointments for routine or non-urgent visits.
This includes visits for routine screening, prescription renewals, test follow-up, or sick notes. If you need a prescription, have your pharmacist to fax us a request.
We are offering care virtually!
Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. At this time, we are offering phone appointments instead of having to come into the office. If you have an existing appointment, our office will contact you to arrange for a virtual visit instead of in-person. If you call to book a new appointment, our office will arrange one for you. Doctors may be calling from a blocked or unknown #, so please ensure your phone accepts this.
If you plan on using our walk in clinic, please CALL the office first. This is to pre-screen patients and confirm that a physical assessment is necessary.
If you think you may have COVID-19, please use the Ministry of Health’s self-assessment tool.
Please note that our clinic is not equipped to test for COVID-19.
If this is a medical emergency, please call 9-1-1 immediately. Otherwise, go to the hospital emergency department and pay attention to special signage. Thank you for your patience and understanding in these difficult times.